FAQs

Are your products made from actual sterling silver?

Yes! We proudly make all our products with 925 sterling silver. Most items also come coated with rhodium for durability and shine.

Do you ship to me?

If you're in the domestic United States, the yes!
We now ship International as well!

What's your refund/return policy like?

If you have issues or questions with your order, please contact info@shiro.studio.

Do you have any products in a physical store?

We hope to build ourselves up to that soon! Please keep following us in our journey to one day showcase our products in stores near you. 

When will my product ship?

Our team will be shipping orders out every Monday and Thursday of the week.
We ask for your understanding if there are any delays that week in getting orders out.

Thank you.

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